Cases & Investigations
FuboTV Free Trial Deceptive Marketing Investigation
Type: Investigations
If you signed up for a FuboTV free trial and were charged before the advertised trial period ended, you may have a legal claim.
Wolf Popper LLP is investigating whether FuboTV uses deceptive practices in connection with its free trial offers and automatic renewal practices.
FuboTV offers consumers free trials of its streaming television service. However, consumers have reported being charged for a full subscription before the free trial period they expected to receive had ended, and sometimes as soon as the trial began.
In some cases, consumers report signing up for a free trial advertised as lasting 24 hours, only to be charged for a full subscription when the trial began or before they had a meaningful opportunity to use the free trial. A charge at the beginning of a 24-hour trial may effectively leave consumers with no free trial at all. Other consumers have reported signing up for longer free trials, such as seven-day trials, but receiving a shorter trial period than they expected or being charged before the advertised trial period ended.
FuboTV's cancellation terms may also require consumers to cancel at least 24 hours before the end of their membership to avoid being charged for the next billing period. For consumers given only a 24-hour free trial, this requirement may make the trial especially difficult or impossible to use without risking a charge for the next billing period.
Consumer reports describe similar experiences involving unexpected charges after signing up for a free trial, including situations where consumers believed they had received a longer free trial but were charged after only a few days or even sooner. Some consumers also report that information about the actual length of their trial or the deadline to cancel was provided only after they had signed up.
These practices may be misleading if consumers are induced to sign up based on representations of a free trial but are not given the advertised trial period or are charged before that period has ended. Consumers may have legal claims under state consumer protection laws if FuboTV's marketing, disclosures, cancellation practices, or automatic renewal practices were deceptive or otherwise violated applicable law.
Join our FuboTV Free Trial Deceptive Marketing Investigation.
If you signed up for a FuboTV free trial and were charged before the trial period you expected had ended, or if you were charged after being given less time to cancel than you were led to believe, you may be entitled to compensation. Contact Wolf Popper LLP for a free case evaluation.
Wolf Popper LLP is investigating whether FuboTV uses deceptive practices in connection with its free trial offers and automatic renewal practices.
FuboTV offers consumers free trials of its streaming television service. However, consumers have reported being charged for a full subscription before the free trial period they expected to receive had ended, and sometimes as soon as the trial began.
In some cases, consumers report signing up for a free trial advertised as lasting 24 hours, only to be charged for a full subscription when the trial began or before they had a meaningful opportunity to use the free trial. A charge at the beginning of a 24-hour trial may effectively leave consumers with no free trial at all. Other consumers have reported signing up for longer free trials, such as seven-day trials, but receiving a shorter trial period than they expected or being charged before the advertised trial period ended.
FuboTV's cancellation terms may also require consumers to cancel at least 24 hours before the end of their membership to avoid being charged for the next billing period. For consumers given only a 24-hour free trial, this requirement may make the trial especially difficult or impossible to use without risking a charge for the next billing period.
Consumer reports describe similar experiences involving unexpected charges after signing up for a free trial, including situations where consumers believed they had received a longer free trial but were charged after only a few days or even sooner. Some consumers also report that information about the actual length of their trial or the deadline to cancel was provided only after they had signed up.
These practices may be misleading if consumers are induced to sign up based on representations of a free trial but are not given the advertised trial period or are charged before that period has ended. Consumers may have legal claims under state consumer protection laws if FuboTV's marketing, disclosures, cancellation practices, or automatic renewal practices were deceptive or otherwise violated applicable law.
Join our FuboTV Free Trial Deceptive Marketing Investigation.
If you signed up for a FuboTV free trial and were charged before the trial period you expected had ended, or if you were charged after being given less time to cancel than you were led to believe, you may be entitled to compensation. Contact Wolf Popper LLP for a free case evaluation.
Contact Instructions
- Phone: Patricia Avery – (212) 451-9619
- Phone: Adam Savett – (212) 451-9655
- Phone: Timothy D. Brennan – (212) 451-9616
- Email: Outreach@wolfpopper.com
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