Cases & Investigations
Duly Health Improper Billing Practices Investigation
Type: Investigations
Wolf Popper LLP Is Investigating Duly Health and Care for Potential Improper Billing Practices
Patients May Have Been Billed Improperly, Charged Amounts Already Paid by Insurance, or Denied Appropriate Credits and Refunds
Wolf Popper LLP is investigating potential claims on behalf of patients of Duly Health and Care (“Duly”) arising from reports of alleged billing irregularities, insurance-processing failures, and instances where insurance payments may not have been properly credited to patient accounts.
Numerous reports describe experiences involving alleged duplicate billing, insurance reimbursements that were not reflected on patient accounts, and patients being pursued for payment despite insurance coverage or prior payments.
Wolf Popper's investigation is focused on whether Duly maintained billing, accounting, reimbursement, and insurance-claim practices that may have resulted in patients being charged amounts greater than those legally or contractually owed, and whether insurance proceeds were appropriately credited to patient accounts. The investigation is also examining whether patients were deprived of refunds or credits after insurance payments were received.
Patients who received medical treatment from Duly and experienced any of the following may have a claim or information relevant to the investigation:
Contact Wolf Popper
If you were a patient of Duly Health and Care and believe you may have been affected by improper billing, insurance-crediting issues, duplicate charges, and/or refund-related problems, please contact Wolf Popper LLP for a free and confidential consultation.
Patients May Have Been Billed Improperly, Charged Amounts Already Paid by Insurance, or Denied Appropriate Credits and Refunds
Wolf Popper LLP is investigating potential claims on behalf of patients of Duly Health and Care (“Duly”) arising from reports of alleged billing irregularities, insurance-processing failures, and instances where insurance payments may not have been properly credited to patient accounts.
Numerous reports describe experiences involving alleged duplicate billing, insurance reimbursements that were not reflected on patient accounts, and patients being pursued for payment despite insurance coverage or prior payments.
Wolf Popper's investigation is focused on whether Duly maintained billing, accounting, reimbursement, and insurance-claim practices that may have resulted in patients being charged amounts greater than those legally or contractually owed, and whether insurance proceeds were appropriately credited to patient accounts. The investigation is also examining whether patients were deprived of refunds or credits after insurance payments were received.
Patients who received medical treatment from Duly and experienced any of the following may have a claim or information relevant to the investigation:
- Being billed after insurance paid a claim;
- Paying a bill that was later covered by insurance;
- Not receiving an expected refund or account credit;
- Receiving collection notices for disputed medical charges;
- Being charged amounts inconsistent with explanations of benefits (EOBs); or
- Being billed as out-of-network despite representations that services were in-network.
Contact Wolf Popper
If you were a patient of Duly Health and Care and believe you may have been affected by improper billing, insurance-crediting issues, duplicate charges, and/or refund-related problems, please contact Wolf Popper LLP for a free and confidential consultation.
Contact Instructions
· Phone: Emily Madoff – 212-451-9622
· Phone: Samuel Coffin– 212-451-9665
· Email: Outreach@wolfpopper.com
· Contact Us
· Phone: Samuel Coffin– 212-451-9665
· Email: Outreach@wolfpopper.com
· Contact Us
Wolf Popper LLP Is Investigating Duly Health and Care for Potential Improper Billing Practices
Case Update | 7/24/2026