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Cases & Investigations
CenterPoint Energy Data Breach Investigation

Type: Investigations

Defendant(s): CenterPoint Energy

CenterPoint Energy has confirmed that an unauthorized third party obtained personal information belonging to some of its customers through one of the company’s external-facing systems. The company is investigating the incident to determine which customers and what information may have been affected.
 
CenterPoint Energy is a Houston, Texas-based utility company that provides electric and natural gas services to customers across Texas, Indiana, Minnesota, and Ohio. The company serves approximately 7 million metered customers.
 
According to CenterPoint Energy, the company became aware in September 2026 of an online post from a third party claiming to have obtained customer information. CenterPoint subsequently determined that an unauthorized third party had obtained personal information relating to a portion of its customers. The company disclosed the incident in a filing with the U.S. Securities and Exchange Commission on September 14, 2026.

This alleged hacker has claimed to have stolen approximately 7.5 million customer records from CenterPoint Energy. However, CenterPoint has not confirmed this number or verified the authenticity and full contents of the allegedly stolen data. The company has stated that it is continuing to work with third-party cybersecurity experts to determine the scope of the incident.

The customer information that may have been exposed in this data breach includes:
  • Customer names, phone numbers and email addresses
  • Account information
  • Service and billing addresses
  • Current, previous and total amounts due
  • Billing and due dates
  • Move-in dates
  • Autopay, paperless and budget-billing status
  • Rate/service classifications
  • Driver's license information
  • Last four digits of SSNs
 
The specific information affected may vary from person to person and has not been fully confirmed by CenterPoint Energy.
 
The information exposed in a data breach can put individuals at risk of identity theft, financial fraud, and other misuse. When combined, names, contact information, service addresses, billing details, and partial Social Security numbers can provide criminals with a detailed picture of an individual and create opportunities for further fraud or other harmful activity. Those whose information may have been exposed should remain alert for signs of identity theft, fraud, or other suspicious activity.
 
Wolf Popper LLP is investigating whether CenterPoint Energy took reasonable steps to protect the personal information it collected and stored. If CenterPoint failed to use reasonable safeguards to protect that information, individuals affected by the data breach may have legal claims.
 
Join our CenterPoint Energy Data Breach Investigation.
 
If you are a CenterPoint Energy customer, your information may have been affected by this data breach. Wolf Popper would like to hear from you. Contact us for a free and confidential review of your situation by one of our attorneys to learn more about your legal rights and whether you may have a claim.
 

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